Terms of Service

gotcontext provides a semantic compression platform that reduces the token count of text and code sent to large language model (LLM) providers. The Service comprises the REST API, MCP gateway, dashboard, SDKs, Claude Code plugin, and supporting documentation. Plan tiers, included request volumes, rate limits, and feature availability are described on the pricing page and are part of these Terms.

We may change, add, or remove features over time. Material removals that reduce functionality for paying Customers will be communicated by email or in-app notice with at least 30 days' advance notice.

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your API keys, OAuth tokens, and any other credentials we issue. Keys beginning with gc_ authorize the full set of actions allowed on your plan — treat them like passwords.

You must notify us promptly at team@gotcontext.ai if you suspect any unauthorized use of your account. You remain responsible for all activity that occurs under your account until you notify us.

You agree not to, and not to permit anyone else to:

• submit content that is unlawful, infringing, defamatory, or invasive of another person's privacy;
• use the Service to build or train a competing compression or LLM product, or to extract model weights, training data, or proprietary algorithms;
• attempt to reverse-engineer, decompile, or derive the source code of any closed component of the Service except to the limited extent permitted by law;
• probe, scan, or test the vulnerability of the Service except through our coordinated disclosure program;
• interfere with or disrupt the integrity or performance of the Service, including by circumventing rate limits, quotas, or plan-gating;
• use the Service to generate, distribute, or facilitate spam, malware, or illegal content;
• submit user-generated content — including benchmark results, comments, or posts — that promotes a commercial product, service, or business (including your own) without clearly disclosing your affiliation in the same post, or that embeds referral or affiliate links whose primary purpose is marketing rather than technical discussion;
• submit benchmark results, scores, or comments that are fabricated, materially exaggerated, or that you have not actually obtained, or encourage others to submit inflated or gamed results;
• resell the Service or its compressed outputs to third parties without a written reseller agreement with us;
• violate applicable export-control laws or use the Service in an embargoed jurisdiction.

We may suspend or terminate accounts that violate this section, with or without notice depending on severity. Where practicable we will attempt to notify you and give you an opportunity to cure before terminating.

Community content you submit — including benchmark results, comments, and Q&A — is subject to automated (AI-assisted) and human moderation for spam, undisclosed promotion, and fabricated results. We may hold, remove, shadow, or decline to publish content that violates this section, and may remove gamed or fraudulent submissions from public leaderboards without notice. You may appeal an individual content decision within 30 days at team@gotcontext.ai.

You own your data. Text, code, and other content you submit to the Service ("Customer Data"), together with the compressed outputs we return, remain yours. You grant us a limited, non-exclusive license to process Customer Data solely as necessary to provide, secure, and improve the operation of the Service for you.

We do not use Customer Data to train foundation models — ours or anyone else's. We do not sell Customer Data, and we do not share it with advertising or data-brokerage networks. Specific retention windows and handling practices are described in our Privacy Policy and Security page.

You represent that you have the rights necessary to submit Customer Data to the Service and that your submission does not violate the intellectual property or privacy rights of any third party.

The Service — including our compression algorithms, semantic tokenizer, model weights, source code, UI, documentation, and trademarks — is and remains the property of gotcontext. Except for the limited rights we grant in these Terms, you receive no rights in or to the Service.

Compressed outputs produced from your Customer Data are yours. Generic statistics, aggregated usage metrics, and abstract performance benchmarks that do not identify any Customer may be used by us to operate and improve the Service.

If you give us feedback or suggestions about the Service, you grant us a perpetual, royalty-free license to use that feedback without obligation to you.

Paid plans are billed through Polar, which acts as our Merchant of Record, issues invoices, and handles applicable sales taxes and VAT. Subscriptions renew automatically at the then-current price of your plan until you cancel. You can cancel at any time from the billing page of your dashboard; cancellation takes effect at the end of the current billing period.

Fees are non-refundable except where required by law or where we have materially failed to deliver the Service. Unused usage does not roll over between billing periods. Metered overages (Team and Enterprise) are billed in arrears at the rate published on the pricing page.

Late payment: if a payment fails and is not cured within 14 days, we may suspend paid features until payment is received.

The Service is provided on a best-effort basis for Free and Pro plans. Team and Enterprise plans may include specific availability targets as documented in an order form or an Enterprise addendum. Scheduled maintenance windows and incident status are published at gotcontext.ai/status.

Some aspects of the Service — principally calls to upstream LLM providers like Anthropic, OpenAI, and Google — depend on infrastructure we do not control. We are not responsible for outages or degradation caused by such upstream providers, though we make commercially reasonable efforts to fail over or degrade gracefully.

We warrant that we will provide the Service in a professional manner consistent with generally accepted industry practices. Except for that warranty, the Service is provided "as is" and "as available".

To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, error-free, or free from harmful components. Compression output quality can vary by content type; we do not warrant that compression will never alter intended meaning.

By us. We will defend you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, directly infringes a valid US patent, copyright, or trademark, and we will pay any damages finally awarded against you on the claim, or agreed in a settlement we approve. This obligation does not apply to claims arising from (a) Customer Data, (b) combinations of the Service with products we did not supply, or (c) use of the Service in violation of these Terms.

By you. You will defend us against any third-party claim arising from (a) your Customer Data, including any allegation that it infringes IP or violates privacy rights; (b) your use of the Service in violation of these Terms or applicable law; or (c) your downstream use of compressed outputs in a manner we did not authorize, and you will pay damages or settlements associated with such claims.

To the maximum extent permitted by law, neither party's aggregate liability for any claim arising out of or related to the Service or these Terms will exceed the greater of (a) the fees you paid to us for the Service in the twelve months preceding the event giving rise to the claim, or (b) US $100.

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, or cost of substitute services, even if advised of the possibility of such damages. The caps and exclusions in this section apply regardless of the theory of liability and whether or not the limited remedies in these Terms fail of their essential purpose.

The exclusions in this section do not apply to (i) a party's indemnification obligations, (ii) Customer's payment obligations, or (iii) liabilities that cannot be limited by law.

Each party will protect the other's confidential information with at least the same care it uses for its own confidential information, and will use it only to exercise rights or perform obligations under these Terms. Customer Data is your confidential information. Details about the Service's non-public pricing, architecture, roadmap, and metrics are our confidential information. This section does not apply to information that becomes public through no fault of the receiving party or that is independently developed without reference to the disclosing party's information.

These Terms remain in effect for as long as you use the Service. You may terminate by closing your account in the dashboard. We may terminate or suspend your access with notice for material breach that is not cured within 30 days, or immediately for breaches of Section 3 (Acceptable use) or non-payment beyond the cure window in Section 6.

On termination: (a) your right to use the Service ends; (b) you can export your Customer Data — specifically your usage metadata (request history, token counts, compression ratios, API key identifiers) — within 30 days of termination through the dashboard or by contacting support. Original compression payloads are ephemeral (24-hour cache TTL) and are not retained for export. (c) After the 30-day export window we will delete remaining Customer Data in the ordinary course of our backup rotation, which completes within 60 days. Sections that by their nature should survive termination (including Sections 4, 5, 8, 9, 10, 11, 13, and 14) survive.

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply.

Before bringing a formal claim, the parties agree to attempt in good faith to resolve disputes for thirty (30) days through direct negotiation. If that fails, any remaining dispute will be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules, seated in Wilmington, Delaware, in English, by a single arbitrator. Either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Class-action and jury-trial rights are waived to the extent permitted by law.

You may not use the Service if you are located in or ordinarily resident in a country or region subject to US government export sanctions, or if you are on any US government list of restricted parties. You represent that you are not a prohibited party and that your use of the Service will comply with all applicable export-control and sanctions laws.

Neither party is liable for failure to perform due to causes beyond its reasonable control, including natural disaster, war, terrorism, labor unrest, civil unrest, government action, internet-backbone failure, or large-scale upstream AI-provider outage. The affected party will make reasonable efforts to resume performance.

We may update these Terms. For material changes, we will notify account holders by email or in-app notice at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you may terminate your account before the effective date.

Questions about these Terms, legal notices, or formal disputes can be sent to team@gotcontext.ai. General questions can go through the contact form.